Pharmacy
Who is Chuka Pharmacy ?
Chuka Pharmacy is a leading healthcare provider with three locations in Uganda, consisting of a professional team of about 50 individuals, including pharmacists, riders, and a doctor who are ready to serve you. Our annual prescription dispensation rate is over 150,000.
What is the mission of Chuka Pharmacy?
At Chuka Pharmacy, our priority is “your health first,” and we aspire to become a distinguished healthcare brand. We are dedicated to offering exceptional service and healthcare to our clients, with a focus on accessibility, as our pharmacies are conveniently located within the heart of communities and the internet.
We do not only dispense medicines; we also emphasize prevention, management, and treatment, with a goal of delivering excellent outcomes for chronic conditions like diabetes and heart health. Moreover, we support local communities in making informed health decisions.
Chuka Pharmacy provides high-quality healthcare products and services via our pharmacies and website. We have a range of innovative and affordable products, such as blood pressure monitors and allergy relievers, designed to enhance community health. We also offer convenient professional health check services, including blood pressure and diabetes testing, cholesterol and heart checks, all conducted in private consultation rooms.
Additionally, we collaborate closely with local healthcare providers to offer commissioned services that address particular health concerns within the communities we serve.
What are Chuka Pharmacy’s Professional Standards?
The online services of Chuka Pharmacy are managed by qualified pharmacists operating from registered pharmacy premises under the Pharmaceutical Society of Uganda. You can find information about our registration status All of our pharmacists adhere to ethical, conduct, and performance standards established by the Pharmaceutical Society of Uganda.
All our pharmacists are bound by standards for ethics, conduct and performance as set out by the Pharmaceutical Society of Uganda.
What payment methods are accepted at Chuka Pharmacy?
We have made a cash acceptance pledge to ensure that our payment system is cash-friendly. We understand that not all customers can pay digitally, and so we have pledged to keep accepting cash at all three of our stores. We are committed to being here for everyone, and we assure our customers who rely on cash that they will not be left out of the transition to digital payments.
Do you offer any delivery services?
Yes, Chuka Pharmacy offers delivery services to our customers who are unable to come to our physical locations. Our riders are always on hand to deliver your prescriptions and other healthcare products to your doorstep. We also offer same-day delivery services to clients within the vicinity of our stores.
What is your customer service like?
At Chuka Pharmacy, we pride ourselves on providing exceptional customer service. Our staff is friendly, knowledgeable, and always willing to assist our customers with any questions or concerns they may have. We believe that our customers deserve the best, and we go above and beyond to ensure that they receive the highest quality of service.
Is there a way to access your services online?
Yes, we have an online platform that allows customers to access our products and services from the comfort of their own homes. Our website offers a convenient way to order prescriptions, schedule appointments, and purchase healthcare products.
How do I get in touch with you?
You can get in touch with us by visiting any of our physical locations, contacting us through our website or by calling our customer service hotline(contact page). Our staff is always available to answer any questions you may have and to provide assistance in any way we can.